Grounded in your knowledge — never invented
Every answer is retrieved from the documents, URLs, and FAQs you upload. If it is not in your sources, the bot will not pretend it is.
Neura AI builds AI Chatbots trained only on your business's content. Visitors get accurate answers in seconds — and the moment a human is needed, your team is paged with the full conversation attached.
Loved by support teams at
< 2 s
First-token latency on streamed answers
0
Hallucinated answers — every reply cites a source
24/7
Coverage with instant human handoff when needed
Most AI Chatbots will confidently invent answers and quietly lose customers. Neura AI is built so that does not happen.
Every answer is retrieved from the documents, URLs, and FAQs you upload. If it is not in your sources, the bot will not pretend it is.
When confidence drops, Neura AI says so transparently and offers a human handoff — protecting your brand and your customers.
Frustration signals, repeated questions, or an explicit “talk to a person” trigger an instant handoff to your support inbox.
Tune tone, language, follow-up style, operating hours, and the exact triggers that escalate. Your bot, your rules.
Four steps. No code. No waiting on engineering.
Drop in PDFs, scrape your help center, or paste FAQs. Documents index asynchronously with live status.
Pick a tone, language, fallback message, business hours, and the exact escalation rules that fit your team.
Drop a single script tag on your site or use the SDK. Responses stream token by token over WebSocket / SSE.
Track volume, top questions, and escalation rate. When a human is needed, your team is paged immediately.
Whether you are scaling support, improving docs, or driving conversions — point Neura AI at the knowledge and let it handle the rest.
Cut response times to seconds for the 60 % of questions your team answers over and over.
Visitors get answers in plain English instead of scrolling through 40-page PDFs.
Answer shipping, returns, and product-fit questions instantly — even at 3 AM on a holiday.
A bot trained on your release notes and guides becomes the friendliest onboarding teammate you have.
Powered by a Django REST + WebSocket backend with SSE streaming. Chat tokens render the moment they arrive. Documents index asynchronously with live status.
Today
2,418
Messages handled
+12%
94 %
Resolved by bot
+3%
48
Escalated to humans
−7%
1.2 s
Avg first token
−180ms
Top questions this week
“We replaced the tier-1 support queue with Neura AI in a week. 94 % of questions get a grounded answer in under 2 seconds — and the rest land in our inbox with the entire context attached.”
Amaka Okonkwo
Head of CX, Acme Store
Free plan covers a single bot with 5 documents and 100 messages per month. Upgrade for more bots, unlimited docs, human handoff, and analytics.
$0forever
Try Neura AI with a single bot.
$49per month
For teams scaling support and onboarding.
Customcontact sales
Multi-workspace organizations with governance needs.
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If you don't see what you need, our team replies within a business day.
No. Neura AI only answers from the knowledge base you upload. When it is unsure, it says so and can hand off to a human.
You define triggers — frustration signals, repeated questions, or an explicit “talk to a person” request. When triggered, the conversation is routed to your support inbox with the full context attached.
PDFs, web pages (single URL or whole sites), FAQs, manuals, and structured documents. Indexing runs asynchronously and you can see per-document status.
Publish your bot and Neura AI generates a script tag and SDK snippet. Drop it into any site, help center, or app — it works immediately.
Free includes 1 bot, 5 documents, and 100 messages per month. Paid plans unlock more bots, unlimited documents, human handoff, analytics, and custom branding.
Free to start. No credit card. Have your first KB-grounded bot live in fifteen minutes.