Free
$0forever
Try Neura AI with a single bot — no card required.
- 1 chatbot
- 5 knowledge sources
- 100 messages / month
- Web widget embed
- Community support
Pricing
Simple pricing that scales with your bots, not your headcount.
Start free with a single bot. Upgrade when you need more conversations, human handoff, analytics, or governance.
Growth
$49per month
For teams scaling support and onboarding.
- 5 chatbots
- Unlimited documents & URLs
- 10,000 messages / month
- Human handoff + Slack alerts
- Analytics dashboard
- Custom branding & theme
Business
$149per month
For multi-channel teams that need governance.
- Unlimited chatbots
- Unlimited documents
- 50,000 messages / month
- Operating-hours rules
- Priority support
- Usage & performance exports
Enterprise
Custom
Custom security, SLA, and onboarding.
- Unlimited workspaces
- Custom security review
- Dedicated success manager
- SLA & private deployment
- SSO & audit logs
Compare plans
Every feature, side by side
Pick the plan that fits today — change at any time.
| Feature | Free | Growth | Business | Enterprise |
|---|---|---|---|---|
| Workspace | ||||
| Chatbots | 1 | 5 | Unlimited | Unlimited |
| Knowledge sources | 5 | Unlimited | Unlimited | Unlimited |
| Messages / month | 100 | 10,000 | 50,000 | Custom |
| Team seats | 1 | 5 | 20 | Unlimited |
| Conversation experience | ||||
| KB-grounded answers | ||||
| Token streaming | ||||
| Custom personality | ||||
| Multi-language | ||||
| Operating-hours rules | ||||
| Human handoff | ||||
| Auto-escalation | ||||
| Slack notifications | ||||
| Custom escalation triggers | ||||
| Live agent inbox | ||||
| Analytics & branding | ||||
| Conversation history | 7 days | 90 days | 1 year | Unlimited |
| Top-questions analytics | ||||
| Custom branding & theme | ||||
| Data exports | ||||
| Security & support | ||||
| Email support | ||||
| Priority support | ||||
| SSO / SAML | ||||
| Audit logs | ||||
| Custom security review | ||||
No surprise bills
Hard plan limits on Free. Soft limits with notifications on paid plans — never auto-charged extra without consent.
Real human help
Email support on every plan. Priority response and dedicated onboarding on Business and Enterprise.
Built to scale with you
Same engine on every plan. Just unlock more bots, messages, and governance as you grow.
FAQ
Pricing questions, answered.
What counts as a “message”?
Each visitor question that the bot answers counts as one message. Bot replies, system messages, and human-handoff messages do not consume your monthly quota.
Can I switch plans later?
Yes — upgrade or downgrade at any time. Changes take effect immediately and are prorated against your current cycle.
What happens when I run out of messages?
On Free, the bot stops answering until next month. On paid plans we keep responding and notify you so you can top up or upgrade — no surprise bills.
Do you offer non-profit or startup discounts?
Yes — reach out via the Contact page with a short description of your project and we’ll get back to you within a business day.
Ready to launch your first bot?
Free forever. No card. Live in fifteen minutes.